Why is the world a mess?

Blog post by Scott Berkun

1. People don't listen
2. People don't read

There’s this assumption in our culture that with all the TV shows, and books, and websites, we’re all reading more and listening more, but I doubt that. It's become increasingly acceptable not to be listening (e.g. staring at your laptop or phone in meetings) and not be reading (skimming how many emails, or blog posts, in an hour). And I bet any culture, a team, a family, a country, where there is more real listening and real reading, people are happier and more successful at achieving things that matter.

But I’ve yet to see someone monetize listening, or reading. So the whirlwind of commerce naturally encourages less listening and less reading, but more of everything else.